The abrupt shutdown of The Vets and BetterVet has left many pet owners in the local community scrambling to ensure the continuity of care for their beloved pets. This unforeseen closure has not only disrupted scheduled appointments but also highlighted the critical importance of having control over your pet’s medical records. In this article, we aim to guide you through why medical records matter and how to transfer them and introduce a special offer from Harbourside Animal Hospital to welcome you into our family.
What Happened?
The Vets/BetterVet was a mobile veterinary service that catered to pet owners across the United States by providing at-home veterinary care. Recently, the company canceled all appointments and appears to have ceased operations, affecting many clients and leaving them in need of immediate veterinary care options. While the specifics of the shutdown are still developing, it underscores the necessity for pet owners to prepare for such contingencies.
Why Medical Records Matter
Medical records are crucial for maintaining the health and well-being of your pet. They offer a comprehensive history of your pet’s health, detailing vaccinations, surgeries, treatments, and any chronic conditions. Having access to these records ensures continuity of care if you have to switch veterinary service providers.
Without current medical records, your new veterinarian might have to repeat tests or procedures, leading to unnecessary stress for your pet and additional costs for you. Moreover, in emergency situations, having readily accessible records can be lifesaving, allowing for quicker and more accurate treatment decisions.
How to Transfer Your Pet’s Medical Records
With the closure of The Vets/BetterVet, it’s important to secure your pet’s medical records as soon as possible. Here’s a step-by-step guide to help you through the process:
- Contact The Vets/BetterVet: Initially, attempt to contact their customer support or any official communication channel to request your pet’s medical records. Even if they are closed, there might be protocols in place to obtain your records.
- Check for Backup Options: If direct contact is unsuccessful, check with any affiliated services or partners they may have worked with, as they might hold copies of your pet’s records.
- Consult Your New Veterinarian: Have a conversation with your new veterinarian about the best ways to reconstruct your pet’s medical history if records are unavailable. They might recommend certain tests or preventive measures to ensure your pet’s health is monitored accurately.
- Use Reliable Platforms: Consider using a digital pet health platform or mobile app that maintains a secure copy of your pet’s medical history, making it more accessible during provider transitions.
Welcome Offer for New Clients
To help ease the transition for pet owners affected by the shutdown of The Vets/BetterVet, Harbourside Animal Hospital is pleased to offer a $25 discount for new clients. This welcome offer can be redeemed during your first visit and can be applied towards any service or product offered at our clinic.
We understand the trust you place in your pet’s healthcare provider and are committed to delivering compassionate and comprehensive veterinary services. For more information or to schedule an appointment, please contact us at (813) 560-0567.
Staying Prepared and Supported Through Veterinary Transitions
Unexpected closures like that of The Vets / BetterVet serve as a reminder of the importance of staying informed and prepared. At Harbourside Animal Hospital, we are here to support you and your pet through every step of your healthcare journey. We invite you to join our community and take advantage of our welcome offer, ensuring your pet continues to receive the highest standard of care.
For any questions or to schedule your visit, do not hesitate to contact us. We look forward to serving you and your four-legged family member with warmth and expertise.
